Official 2017 Tekoware™ Frequently Asked Questions
100% CUSTOMER SATISFACTION GUARANTEE. LIFETIME WARRANTY INCLUDED.
We stand behind our products. Each and every one of them. Our products are warranted to the receipt barer (original owner or gift receiver) against defects in materials and workmanship, for the lifetime of the product.
Yes, all of our coffee mugs are microwave safe.
Yes, all of our coffee mugs are top-rack dishwasher safe.
Yes, all of our wine glasses are top-rack dishwasher safe.
We do our best to protect your package during shipment and understand your concern. Our fragile items ship in eco-friendly, rugged Kraft boxes. Each and every product packed is first inspected, ensuring you receive the best quality product. If your product arrives broken we will replace it for you free of charge. We may ask that you provide photos before we replace the broken product.
Absolutely, yes! Our zero hassle return policy gives you 30 days from the date of purchase to decide if you’d like to exchange or return the product purchased. Please keep in mind that we do not pay for return shipping and we will not be held liable for lost in-bound shipments.